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About Us
The Carmelite Book Service are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
We are a Registered Charity, our Registered Charity No. is 207738
Our Contact details:
Carmelite Book Service
Boars Hill
Oxford
OX1 5HB
UNITED KINGDOM
Phone: +44 (0)1865 730183
Fax: 44 (0)1865 326478
Email: info@carmelitebooks.com
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
Our prices are in British Pounds but we also accept the equivalent in US Dollars personal checks and Euro cheques drawn on an Irish bank, or International Bank Drafts/Money Orders. We accept most major credit/debit cards, if you are shopping from anywhere other than the UK, place your order and your credit card company will convert the transaction to your own currency. You may send your credit card information via phone, fax, snail mail or via our on-line bookstore. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.
We do not accept American Express or Diners Club.
We are unable to accept payment via PayPal.
We sell and accept BOOK TOKENS.
Shipping And Handling
All orders are usually dispatched 2nd class mail in the UK and Royal Mail Printflow to other countries. Please allow about four weeks for delivery to such places as the USA and Australia. When requesting airmail for express delivery do take into account that this is more than twice as expensive as the service we normally use. Invoices over £50 are carriage free in the UK.
Delivery Schedule
We will usually despatch your order within 24 hours. You will normally receive your order within 5 working days. International orders are generally received in under 28 days.
Back Orders
Back Orders If your ordered item is not in stock, we will inform you and back order it for you.
Tax Charges
All book orders are currently VAT free, other items include VAT at 17.5%.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1865 730183 or fax us on +44 (0)1865 326478 or write to us at:
Carmelite Book Service
Boars Hill
Oxford
OX1 5HB
UNITED KINGDOM
Privacy Policy
The Carmelite Book Service do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Remittance Terms
You may pay by credit card with order, or on receipt of invoice.
Please send remittance on receipt of invoice to avoid further reminders.
Proforma invoices may be sent to new customers.
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